new york times

An Optimist at the Helm of IBM – The New York Times

(This article first appeared in The New York Times on May 13, 2022)

  • In a tech industry dominated by Apple, Alphabet, Meta and Microsoft, it can be easy to forget that much of the humdrum work that makes screens flicker, servers hum and businesses run is performed by companies that rarely make the headlines, companies that have been gradually shaping the computer business for decades, companies like IBM…

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